Terms & Conditions

Welcome to Grade A Detailing. By booking or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Grade A Detailing provides professional mobile car detailing and valeting services at the location specified by the customer. We operate 24 hours a day, subject to availability.
We reserve the right to refuse service if:

The vehicle is deemed unsafe to work on.
Conditions prevent us from delivering our services effectively.
2. Payment

Full payment is required upon completion of the service unless prior arrangements have been made.
We accept the following payment methods: cash or card payments.

3. Refunds

Due to the nature of mobile detailing, refunds are not available once a service has been completed.
If you are dissatisfied with any aspect of the service, please notify us immediately during or after the service, and we will do our best to resolve the issue on-site.

4. Cancellation and Rescheduling
Cancellation or rescheduling requests must be made at least 24 hours before the scheduled service.
Late cancellations or no-shows may incur a fee.
5. Customer Responsibilities

Customers must:

Ensure the vehicle is accessible and free from personal belongings prior to service.
Inform Grade A Detailing of any pre-existing damage or conditions that may affect the service.
6. Liability

While we take every precaution to protect your vehicle, Grade A Detailing is not responsible for:

Pre-existing damage to the vehicle.
Damage caused by factors beyond our control.
Loss or damage to personal items left inside the vehicle.
7. Changes to Terms

Grade A Detailing reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website and apply to all bookings made after the update.

8. Governing Law

These Terms & Conditions are governed by the laws of Wales, United Kingdom.